Winoui Casino Terms & Conditions

1. Definitions and Interpretation

1.1 Definitions

In these Terms, the following definitions apply:

• "Winoui", "We", "Us", "Our" refers to the Winoui Casino platform and its operators.
• "Player", "You", "Your" refers to any individual who registers and uses the winoui casino services.
• "Account" refers to your winoui mon compte, the personal gaming account you create on our platform.
• "Services" refers to all gaming, entertainment, and related services provided by casino winoui.
• "Website" refers to winoui casino fr and all associated domains and platforms.
• "Games" refers to all casino games, slots, table games, and other gaming products available on the platform.
• "Bonus" refers to any promotional offer, free spins, or incentive provided by Winoui.

1.2 Interpretation

References to sections and clauses are references to sections and clauses within these Terms. Headings are for convenience only and do not affect interpretation.

2. Eligibility and Registration

2.1 Age Requirements

To create a winoui mon compte and use our services, you must:

• Be at least 18 years of age or the legal age for gambling in your jurisdiction, whichever is higher
• Be legally capable of entering into binding contracts
• Not be resident in any jurisdiction where online gambling is prohibited
• Not be registered with any self-exclusion scheme

2.2 Account Registration

When registering for winoui casino mon compte, you agree to:

1. Provide accurate, current, and complete information
2. Maintain and update your information to keep it accurate and current
3. Create only one account per person, household, IP address, and device
4. Keep your login credentials secure and confidential
5. Notify us immediately of any unauthorized use of your account

2.3 Prohibited Jurisdictions

Casino winoui services are not available to residents of the following jurisdictions:

• United States of America and its territories
• United Kingdom
• Spain
• Any jurisdiction where online gambling is prohibited by law

We reserve the right to refuse service to players from any jurisdiction at our discretion.

2.4 Account Verification

Winoui casino reserves the right to request identity verification documents at any time, including but not limited to:

• Government-issued photo identification (passport, driver's license, national ID card)
• Proof of address (utility bill, bank statement not older than 3 months)
• Payment method verification (credit card copies, e-wallet screenshots)
• Source of funds documentation

Failure to provide requested documents within 30 days may result in account suspension or closure.

3. Account Management

3.1 Account Security

You are responsible for maintaining the security of your winoui mon compte. You must:

• Use a strong, unique password
• Never share your login credentials with third parties
• Log out after each session, especially on shared devices
• Notify us immediately of any suspected security breach

3.2 Account Restrictions

The following restrictions apply to all accounts on casino winoui:

• One account per person, household, and IP address
• No account sharing or transfer to third parties
• No use of VPN or proxy services to disguise location
• No automated or bot-assisted gameplay
• No collusion with other players

3.3 Account Closure

You may close your winoui casino mon compte at any time by contacting customer support. Upon closure:

1. All pending bonuses will be forfeited
2. Your remaining balance will be paid out according to our withdrawal procedures
3. You will no longer receive promotional communications
4. You may not reopen the account without our express permission

3.4 Dormant Accounts

Accounts with no activity for 12 consecutive months will be classified as dormant. Winoui reserves the right to charge a monthly dormancy fee of €5 or equivalent after 12 months of inactivity.

4. Deposits and Payments

4.1 Accepted Payment Methods

Casino winoui accepts deposits via the following methods:

• Credit and debit cards (Visa, Mastercard)
• E-wallets (Skrill, Neteller, ecoPayz)
• Bank transfers
• Prepaid vouchers (Paysafecard)
• Cryptocurrencies (Bitcoin, Ethereum, Litecoin)

4.2 Deposit Terms

When making deposits to your winoui mon compte:

• Minimum deposit: €10 or currency equivalent
• Maximum deposit: €5,000 per transaction (may vary by payment method)
• All deposits must be from payment methods registered in your name
• Third-party deposits are strictly prohibited
• Deposits are typically credited instantly (bank transfers may take 1-5 business days)

4.3 Currency

Winoui casino fr supports the following currencies:

• EUR (Euro) - Primary currency
• USD (US Dollar)
• GBP (British Pound)
• CAD (Canadian Dollar)
• Cryptocurrencies (BTC, ETH, LTC)

You may only hold one currency per account. Currency conversion rates, if applicable, will be based on prevailing market rates plus a service fee.

4.4 Fees and Charges

Winoui does not charge fees for deposits or withdrawals. However, your payment provider may impose their own charges. Any such fees are your responsibility.

5. Withdrawals

5.1 Withdrawal Process

To withdraw funds from your winoui casino mon compte:

1. Your account must be fully verified
2. All bonus wagering requirements must be met
3. Withdrawals must be to payment methods registered in your name
4. You must withdraw to the same method used for deposit (where possible)

5.2 Withdrawal Limits

Minimum withdrawal: €20 or currency equivalent

5.3 Processing Times

Casino winoui aims to process withdrawals within the following timeframes:

• E-wallets: 24-48 hours
• Credit/Debit cards: 3-5 business days
• Bank transfers: 3-7 business days
• Cryptocurrencies: 24-72 hours

All withdrawals are subject to a pending period of up to 48 hours, during which you may reverse the transaction.

5.4 Withdrawal Verification

Winoui casino reserves the right to conduct additional verification checks on withdrawals, including:

• Enhanced identity verification for large withdrawals (over €2,000)
• Source of funds verification
• Gameplay review to ensure compliance with Terms
• Anti-money laundering checks

6. Bonuses and Promotions

6.1 General Bonus Terms

All bonuses offered by winoui casino are subject to the following conditions:

• Bonuses are intended for recreational players only
• One bonus per player, household, IP address, and device
• Bonus funds must be wagered before withdrawal
• Wagering requirements vary by promotion (typically 30x-50x)
• Not all games contribute equally to wagering requirements
• Maximum bet with active bonus: €5 per spin/hand
• Bonus funds expire after 30 days if wagering is not completed

6.2 Wagering Contributions

6.3 Bonus Abuse

The following activities constitute bonus abuse and may result in forfeiture of bonus and winnings:

• Creating multiple accounts to claim bonuses
• Using strategies specifically designed to exploit bonuses
• Low-risk betting to meet wagering requirements
• Delaying game rounds to complete wagering requirements
• Colluding with other players

6.4 Promotional Communication

By accepting bonuses from casino winoui, you consent to receive promotional communications. You may opt out at any time through your winoui mon compte settings.

7. Gaming Rules and Conduct

7.1 Fair Play

All players on winoui casino must:

• Play fairly and in good faith
• Not use any automated playing techniques or external software
• Not collude with other players
• Not exploit errors or bugs in games
• Not engage in fraudulent or illegal activities

7.2 Game Rules

Each game on casino winoui has specific rules available within the game interface. You are responsible for understanding the rules before playing. In case of dispute, Winoui's records shall be final.

7.3 Prohibited Activities

The following activities are strictly prohibited on winoui casino fr:

1. Bonus Hunting: Playing only with bonus funds and withdrawing immediately after meeting wagering
2. Arbitrage Betting: Exploiting differences in odds across platforms
3. Chip Dumping: Deliberately losing to transfer funds to other players
4. Card Counting: Using systematic methods to gain advantage in card games
5. Exploitation: Taking advantage of software errors or game malfunctions
6. Money Laundering: Using the platform for financial crimes

7.4 Game Malfunctions

In the event of a game malfunction:

• All affected bets and payouts are void
• Winoui will investigate and rectify the issue
• Refunds will be issued for affected bets
• Winoui's decision on malfunction disputes is final

8. Intellectual Property

8.1 Ownership

All content on winoui casino, including but not limited to software, games, graphics, logos, text, and audio, is owned by or licensed to Winoui and protected by international copyright, trademark, and intellectual property laws.

8.2 Limited License

By using casino winoui services, you are granted a limited, non-exclusive, non-transferable license to access and use the platform for personal, non-commercial entertainment purposes only.

8.3 Restrictions

You may not:

• Copy, modify, or distribute any content from the platform
• Reverse engineer or decompile any software
• Use automated systems to access the platform
• Frame or link to the platform without permission
• Use the Winoui name or logo without authorization

9. Privacy and Data Protection

9.1 Data Collection

Winoui casino collects and processes personal data in accordance with our Privacy Policy and applicable data protection laws, including GDPR. By using our services, you consent to this collection and processing.

9.2 Data Security

We implement industry-standard security measures to protect your personal and financial information, including SSL encryption, secure payment processing, and regular security audits.

9.3 Data Sharing

Casino winoui may share your information with:

• Payment processors for transaction verification
• Regulatory authorities as required by law
• Third-party service providers under strict confidentiality agreements
• Law enforcement agencies in case of suspected illegal activity

9.4 Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate information
• Request deletion of your data (subject to legal requirements)
• Object to data processing
• Data portability

10. Anti-Money Laundering

10.1 AML Policy

Winoui casino operates a strict Anti-Money Laundering (AML) policy in compliance with international regulations. We reserve the right to:

• Request source of funds documentation
• Freeze accounts pending investigation
• Report suspicious activity to authorities
• Refuse service to high-risk players

10.2 Identification Requirements

To comply with AML regulations, winoui casino mon compte holders must:

1. Provide valid government-issued identification
2. Verify payment methods
3. Explain source of large deposits (over €2,000)
4. Comply with additional verification requests

10.3 Suspicious Activity

The following activities may trigger AML investigations:

• Rapid deposit and withdrawal cycles without gaming
• Large transactions inconsistent with playing patterns
• Use of multiple payment methods
• Attempts to circumvent verification

11. Responsible Gaming

11.1 Our Commitment

Casino winoui is committed to promoting responsible gaming and protecting vulnerable players. We provide tools and resources to help you maintain control over your gambling activities.

11.2 Self-Limitation Tools

Available tools in your winoui mon compte include:

• Deposit Limits: Daily, weekly, and monthly deposit caps
• Loss Limits: Maximum loss thresholds
• Session Time Limits: Automatic logout after specified duration
• Reality Checks: Periodic reminders of time and money spent
• Cool-Off Periods: Temporary account suspension (24 hours to 6 weeks)

11.3 Self-Exclusion

If you feel you need to take a break from gambling, you can self-exclude from winoui casino for:

• 6 months (minimum)
• 1 year
• 5 years
• Permanent exclusion

During self-exclusion, your account will be locked, and you will not receive promotional materials. Self-exclusion cannot be reversed before the chosen period expires.

11.4 Underage Gambling Prevention

Winoui casino takes underage gambling seriously. We:

• Verify age during registration and before first withdrawal
• Use age verification databases
• Block access from jurisdictions where legal gambling age is higher
• Encourage parents to use internet filtering software

12. Complaints and Disputes

12.1 Complaint Procedure

If you have a complaint about casino winoui services:

1. Contact our customer support team via live chat or email
2. Provide detailed information about your complaint
3. We will acknowledge receipt within 24 hours
4. Investigation will be completed within 10 business days
5. You will receive a formal written response

12.2 Escalation

If you are not satisfied with our response, you may escalate the complaint to:

• Our senior management team
• The relevant licensing authority
• An independent Alternative Dispute Resolution (ADR) service

12.3 Limitation of Liability

Winoui casino's liability is limited to:

• The amount in your account balance at the time of the incident
• We are not liable for indirect, consequential, or punitive damages
• We are not liable for losses due to circumstances beyond our control

13. Termination and Suspension

13.1 Winoui's Right to Terminate

Casino winoui reserves the right to suspend or terminate your winoui casino mon compte immediately if:

• You breach these Terms & Conditions
• You engage in fraudulent or illegal activity
• You provide false information during registration
• You are found to have multiple accounts
• You abuse bonuses or promotions
• You engage in collusion or unfair play
• Required by law or regulatory authorities

13.2 Effects of Termination

Upon termination of your account:

• All bonuses and pending winnings will be forfeited
• Your remaining balance will be returned (if no Terms breach occurred)
• You will be prohibited from creating new accounts
• Legal action may be pursued for serious breaches

13.3 Voluntary Closure

You may request account closure at any time. Upon closure:

1. All pending bonuses will be forfeited
2. Remaining balance will be paid according to withdrawal procedures
3. The account cannot be reopened for 6 months
4. You will be removed from marketing communications

14. General Provisions

14.1 Governing Law

These Terms are governed by the laws of Curaçao. Any disputes arising from these Terms or your use of winoui casino shall be subject to the exclusive jurisdiction of the courts of Curaçao.

14.2 Changes to Terms

Winoui casino reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Continued use of winoui casino fr after changes constitutes acceptance of the modified Terms.

14.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14.4 Entire Agreement

These Terms, together with our Privacy Policy, Bonus Terms, and Game Rules, constitute the entire agreement between you and casino winoui regarding use of our services.

14.5 Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent. Winoui may assign these Terms without notice.

14.6 Waiver

Failure by Winoui to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.

14.7 Force Majeure

Winoui shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, strikes, pandemics, internet failures, or government restrictions.

15. Contact Information

For questions, complaints, or assistance regarding these Terms or your winoui mon compte, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 on winoui casino fr
• Postal Address: Winoui Casino, Heelsumstraat 51, Curaçao

Our customer support team is available 24 hours a day, 7 days a week to assist you with any questions or concerns.