Winoui Casino Privacy Policy

1. Information We Collect

1.1 Personal Information

When you register for a winoui mon compte or use our services, we collect the following personal information:

• Identity Data: Full name, date of birth, gender, nationality
• Contact Data: Email address, postal address, telephone number
• Account Data: Username, password, winoui casino mon compte preferences
• Financial Data: Payment card details, bank account information, transaction history
• Verification Data: Government-issued ID, proof of address, source of funds documentation
• Gaming Data: Betting history, game preferences, winnings and losses

1.2 Technical Information

We automatically collect certain technical data when you access casino winoui:

• IP address and geolocation data
• Browser type and version
• Device information and operating system
• Time zone settings and access times
• Cookie data and website usage statistics
• Referral source and clickstream data

1.3 Communications

We retain records of your communications with winoui casino, including:

• Customer support interactions
• Email correspondence
• Live chat transcripts
• Phone call recordings (with your consent)
• Survey responses and feedback

2. How We Use Your Information

Winoui processes your personal data for the following purposes:

2.1 Service Provision

• Creating and managing your winoui mon compte
• Processing deposits, withdrawals, and gaming transactions
• Providing customer support and responding to inquiries
• Delivering requested services and game features
• Administering bonuses, promotions, and loyalty programs

2.2 Legal and Regulatory Compliance

• Verifying your identity and age (18+ requirement in France)
• Preventing fraud, money laundering, and illegal activities
• Complying with French gambling regulations and licensing requirements
• Fulfilling tax obligations and reporting requirements
• Implementing responsible gaming measures and self-exclusion programs

2.3 Marketing and Communications

• Sending promotional offers and casino winoui updates (with your consent)
• Personalizing your gaming experience and recommendations
• Conducting market research and customer satisfaction surveys
• Notifying you of account activity and important updates

2.4 Security and Improvement

• Protecting against security threats and unauthorized access
• Analyzing website performance and user behavior
• Improving our services, games, and user interface
• Testing new features and functionality

3. Legal Basis for Processing

Under GDPR, winoui casino processes your personal data based on the following legal grounds:

• Contractual Necessity: Processing required to provide gambling services through your winoui casino mon compte
• Legal Obligation: Compliance with French gambling laws, anti-money laundering regulations, and tax requirements
• Legitimate Interests: Fraud prevention, security, service improvement, and business analytics
• Consent: Marketing communications, cookies, and optional data processing (withdrawable at any time)

4. Data Sharing and Disclosure

Winoui may share your personal information with the following parties:

4.1 Service Providers

• Payment processors and financial institutions for transaction processing
• Identity verification and KYC service providers
• Cloud hosting and IT infrastructure providers
• Customer support and communication platforms
• Marketing and analytics service providers

4.2 Regulatory and Legal Authorities

• French gambling regulatory authorities (ANJ - Autorité Nationale des Jeux)
• Law enforcement agencies when legally required
• Tax authorities for reporting obligations
• Legal advisors and auditors

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity. We will notify you of any such change in ownership or control.

4.4 Data Sharing Safeguards

All third parties processing data on behalf of casino winoui are bound by strict data protection agreements and must comply with GDPR requirements. We do not sell your personal information to third parties for their marketing purposes.

5. International Data Transfers

Winoui casino operates globally, and your data may be transferred to and processed in countries outside the European Economic Area (EEA), including France. When we transfer data internationally, we ensure adequate protection through:

• EU-approved Standard Contractual Clauses (SCCs)
• Adequacy decisions by the European Commission
• Binding Corporate Rules for intra-group transfers
• Your explicit consent for specific transfers

We implement appropriate technical and organizational measures to protect your data during international transfers.

6. Data Security

Winoui implements industry-standard security measures to protect your personal information:

• Encryption: SSL/TLS encryption for data transmission and storage
• Access Controls: Restricted access to personal data on a need-to-know basis
• Authentication: Multi-factor authentication for sensitive account operations
• Monitoring: 24/7 security monitoring and intrusion detection systems
• Regular Audits: Periodic security assessments and penetration testing
• Data Minimization: Collecting only necessary data for specified purposes
• Employee Training: Regular data protection training for all staff members

While we take reasonable precautions, no internet transmission is completely secure. You are responsible for maintaining the confidentiality of your winoui mon compte credentials.

7. Data Retention

Winoui casino retains your personal data for the following periods:

• Active Accounts: Duration of your relationship with winoui plus 5 years after account closure (French legal requirement)
• Financial Records: Minimum 5 years for tax and anti-money laundering compliance
• Marketing Data: Until you withdraw consent or 3 years of inactivity
• Technical Logs: 12 months unless required for security investigations
• Legal Claims: Extended retention if involved in legal proceedings

After the retention period expires, we securely delete or anonymize your personal data unless continued storage is required by law.

8. Your Privacy Rights

Under GDPR and French law, you have the following rights regarding your personal data at casino winoui:

8.1 Right of Access

Request a copy of the personal data we hold about you, including information about processing activities.

8.2 Right to Rectification

Correct inaccurate or incomplete personal data in your winoui casino mon compte.

8.3 Right to Erasure

Request deletion of your personal data (subject to legal retention obligations).

8.4 Right to Restriction

Limit the processing of your data in certain circumstances.

8.5 Right to Data Portability

Receive your personal data in a structured, machine-readable format and transfer it to another service provider.

8.6 Right to Object

Object to processing based on legitimate interests or for direct marketing purposes.

8.7 Right to Withdraw Consent

Withdraw previously given consent at any time (does not affect lawfulness of prior processing).

8.8 Right to Lodge a Complaint

File a complaint with the French Data Protection Authority (CNIL - Commission Nationale de l'Informatique et des Libertés) if you believe your rights have been violated.

Exercising Your Rights: Contact our Data Protection Officer using the details in Section 13 to exercise any of these rights. We will respond within one month of receiving your request.

9. Cookies and Tracking Technologies

Winoui casino uses cookies and similar technologies to enhance your experience:

9.1 Types of Cookies

• Essential Cookies: Required for basic site functionality and security
• Performance Cookies: Analytics and site performance monitoring
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Deliver personalized advertisements (requires consent)

9.2 Managing Cookies

You can control cookie preferences through your browser settings or our cookie consent manager. Disabling certain cookies may affect winoui casino functionality. For detailed information, please review our separate Cookie Policy.

10. Children's Privacy

Winoui casino services are strictly for individuals aged 18 and over in France. We do not knowingly collect personal data from minors. If we discover that a minor has provided personal information, we will immediately:

• Delete the account and all associated data
• Return any deposited funds to the payment source
• Implement additional verification measures

If you believe a minor has accessed our services, please contact us immediately.

11. Responsible Gaming and Self-Exclusion

As part of our commitment to responsible gaming, winoui processes personal data to:

• Monitor betting patterns and identify potential problem gambling
• Implement deposit limits, loss limits, and session time limits
• Enforce self-exclusion requests across all platforms
• Share exclusion data with French gambling authorities and industry databases
• Provide access to support resources and counseling services

Self-exclusion data is retained even after the exclusion period to prevent future account creation.

12. Third-Party Links

The casino winoui website may contain links to third-party websites, game providers, or payment processors. This Privacy Policy does not apply to external sites. We recommend reviewing the privacy policies of any third-party services you access through our platform. Winoui is not responsible for the privacy practices of external websites.

13. Changes to This Privacy Policy

Winoui casino may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. Material changes will be communicated through:

• Email notification to registered users
• Prominent notice on the winoui casino fr website
• In-account notification upon login to your winoui mon compte

The "Last Updated" date at the top of this policy indicates the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Information

15. Language and Interpretation

This Privacy Policy is provided in English for your convenience. In the event of any conflict between the English version and translations in other languages, the English version shall prevail. For users in France, this policy complies with French data protection laws and GDPR requirements.